Pet Stains and Odor Removal

We now offer the convenience of accepting payments through Venmo or Zelle, in addition to cash. Payments are required to be settled in full on the day of the cleaning. Please be advised that any outstanding invoices not settled within three days of service will be subject to an additional 20% charge on the total amount owed. We appreciate your cooperation and prompt payment.

We take pride in using our own handcrafted products, which are not only beneficial for our clients and us but also for the ecosystem. For particularly heavy-duty cleanings, we may occasionally utilize stronger products to expedite the process and ensure thorough results. However, this is typically reserved for initial cleanings or move-outs.

Furthermore, we provide all the necessary supplies and equipment, so there’s no need for you to worry about providing anything for us. Your convenience and satisfaction are our top priorities. Thank you for entrusting us with your cleaning needs.

We love pets, and while we appreciate their presence, we kindly request that during our cleaning services, pets are kept in a safe and separate area. Pets’ natural curiosity may lead them to play with our cleaning equipment or ingest substances that could be harmful to them. Additionally, our focus on cleaning prevents us from providing adequate supervision for pets. You know your pet best, and ensuring their safety and well-being during our service is paramount. Thank you for your understanding and cooperation.

No, not at all. Our primary objective is to enhance convenience for our customers without disrupting their daily routines in any way.

For new clients, we require a deposit to secure your appointment on our calendar. Upon receipt of your deposit, you will receive a booking confirmation for your cleaning appointment.

Please note that your deposit will be applied towards the balance of your appointment. However, if you choose to cancel your appointment, the deposit is non-refundable.

Furthermore, cancellations made less than 24 business hours before the start of your cleaning appointment will incur a cancellation fee of $100. This fee directly compensates our crew members for their cancelled shift, as they depend on predictable income.

We understand that life happens, and we’re here to accommodate your needs. If you notify us 24 hours before your scheduled cleaning, we’ll work with you to find an alternative date that suits you. However, if the notice is shorter, a $100 deposit, which is non-refundable, will be kept.

We stand behind our service with a quality guarantee. We understand that as human beings, we may occasionally overlook something during our cleaning process. If we happen to miss a spot in your home, we will promptly return to address it and ensure your complete satisfaction.